The terms "We" / "Us" / "Our"/ ”Company” individually and collectively refer to Scholar Alley Private Limited (“SAPL”), a private limited company incorporated under the laws of India having its corporate office at 11th Floor, Block C , Building 8, DLF Cyber City, DLF Phase II, Gurgaon – 122002, Haryana.
1.1 When You use our Platform, We collect and store your personal information which is provided by You. We do not sell Your personal information collected by Us. We use the information in order to deliver services to You through the Platform including delivery of services through such agreements or arrangements that may be executed by Us with You and/or or with a third-party (“ Platform Services ”); in processing your payments; communicating with you about the Platform Services; to display content; and enhance Your overall experience on the Platform.
4.1 Registration Information. You may be required to provide certain information for registration process on our website for accessing and availing certain services namely: - a) Your name, b) email address, c) phone number d) password, (e) age, e) information related to the manner and mode of payment such as bank account, credit card, debit card etc., and / or Your interests, and the like. Such information enables Us to improve Our website and provide You the most user-friendly experience.
4.2 Transactional. We collect transaction details related to Your use of the Platform, including the type of service requested, time the service was provided, personal and sensitive information generated pursuant to the availing of the Platform Services. If you post feedback on our Platform, We collect and use this information as in order to provide customer support and so as to address Your concerns. We may access information for data caching to make the Platform faster. We may also collect a copy of government approved ID for authenticating and identifying the User, availing our Platform Service after making successful payments for Platform Services.
4.3 Accuracy. You undertake that your personal information shall at all times be accurate, complete and up-to-date. A request to correct such information or even to delete the personal information shall be provided by Us, if so requested and subject to applicable law.
5.1 To improve the responsiveness of the websites for Our users, we may use "Cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. Unless you voluntarily identify Yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a Cookie to Your computer.
The only personal information a cookie can contain is information You supply. A cookie cannot read data off Your hard drive.
5.2 We may automatically collect, receive and record server logs details relating to Your access or use Platform, including but not limited to, Your location, information about Your internet connection and mobile device, Internet Protocol address, cookie information, web beacon information and details of the web pages You visit, etc. Further, the Company may also collect information about Your preferences and settings such as time zone etc., Your searches and the results You selected from the search and Your transactional information.
6.2 The Company hereby expressly disclaims all liabilities with respect to the manner in which the Third Party Site collects and/or uses Your information. On Our Platform, there may be third parties who advertise their products and/or services. Such third parties may place or recognize a unique "cookie" on Your browser and may use information about Your visits to Our Platform and other websites in order to provide advertisements about goods and services of interest to You. We shall, in no event, be liable for any unauthorized or unlawful disclosures of Your personal information made by advertisers, who are not subject to Our control.
7.2 We may share personal information with third-parties including hosts and other service providers who work for the Company, who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which We disclose it to them.
7.3 We may disclose or transfer Your information ( personal or otherwise ) to any group company or subsidiary or affiliate, and to a third party if the Company sells, transfers or divests all or a portion of the Company’s business or assets to another company in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or proceeding. Such third parties shall be contractually bound to not disclose further, any personal information disclosed to them.
8.1 All information gathered on Our website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the server is password-protected and is strictly limited.
8.2 We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of Our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where We store personal data. However, as effective as Our security measures are, no security system is impenetrable. We cannot guarantee the security of Our database, nor can we guarantee that information You supply will not be intercepted while being transmitted to Us over the Internet.
10.1 You may choose to withdraw Your consent provided hereunder at any point in time. Such withdrawal of the consent must be sent in writing to firstname.lastname@example.org. In case You do not provide or later on withdrawing Your consent, We reserve the option to not provide Platform Services, or the goods or services for which the said information was sought on the Platform.
11.1 Any grievance or complaint may be intimated to Ms. Deepika Kaushik, Grievance Officer at email@example.com. The complaint shall be redressed within a period of 1 (one) month.
12.1 All information disclosed by You shall be deemed to be disclosed willingly and without any coercion. No liability pertaining to the authenticity/ genuineness/ misrepresentation/ fraud/ negligence, etc. of the information disclosed shall lie on the Company nor will the Company in any way be responsible to verify any information obtained from You.
14.2 If a dispute arises between You and US, the same shall be resolved through mediation. We strongly encourage you to first contact us directly to seek a resolution via e-mail at firstname.lastname@example.org. Any unresolved dispute shall be resolved through arbitration by jointly appointed sole arbitrator as per provisions of Arbitration and Conciliation Act, 1996 (as amended from time to time) with the seat of arbitration being New Delhi.